For general inquiries, please visit our Contact Us page.
Access the FLOWER Beauty STORE LOCATOR here
Cosmetic bags and cosmetic brushes are manufactured in China. Lift & Sculpt Contouring Palettes, Shimmer & Strobe Highlighting Palettes and Shimmer & Shade Eyeshadow Palettes are manufactured in Canada. All other FLOWER BEAUTY color cosmetics and fragrances are manufactured in the United States.
FLOWER is a cruelty-free brand. We do not test our products or ingredients on animals. We are not affiliated with any third party that test products or ingredients on animals.
At FLOWER BEAUTY, the safety of our consumers is our highest priority. All ingredients are listed for each product on their individual product page.
We accept Visa, MasterCard, American Express, Discover, and PayPal. We do not accept CODs, personal checks or money orders.
After an order is placed, an order confirmation email is sent to the email address provided by the customer during order placement. The order confirmation email includes the order number and all of the order details. A shipment confirmation email is sent once the order ships from the fulfillment center. The shipment confirmation email includes the shipping tracking number and all of the order details.
"Orders are typically processed within two to three business days, Monday through Friday, excluding holidays. Please note that during peak promotions, there may be additional time needed for order processing."
Please log on to your account to access your order status. To track your order, click on the tracking number.
"Your satisfaction is a top priority for us. We will gladly replace any item that you order from www.flowerbeauty.com that you received in damaged condition. Please contact firstname.lastname@example.org within 7 days of delivery for your claim to be recognized. We do not offer returns or exchanges for any other reason. If damage occurred to the item(s) in your shipment, please retain the box, the packing materials and the items inside and contact us immediately at email@example.com."
1) IN THE U.S. AND CANADA; 2) IF THE PRODUCT IS PURCHASED FROM AN AUTHORIZED AMAZON SELLER; AND 3) WITH A COPY OF THE ORIGINAL PROOF OF PURCHASE OR CERTIFICATE OF WARRANTY. WE WILL HONOR OUR LIMITED WARRANTY FOR FLOWER® PRODUCTS PURCHASED ON AMAZON FROM AUTHORIZED AMAZON RESELLERS WHO COMPLY WITH AMAZON's TERMS, CONDITIONS, AND STRICT QUALITY CONTROLS, AND WHO WE HAVE ALSO CONFIRMED AS 1) PROVIDING GENUINE, NEW, AND AUTHENTIC FLOWER BRAND PRODUCTS AND NOT LIQUIDATION ITEMS; AND 2) COMPLYING WITH AMAZON RULES AND POLICIES. THE LIMITED WARRANTY WILL OTHERWISE NOT APPLY, AND IN PARTICULAR, WILL NOT APPLY TO SALES BY UNAUTHORIZED AMAZON RESELLERS OF PRODUCTS THAT WE CONSIDER LIQUIDATION ITEMS NOT PERMITTED FOR RESALE ON AMAZON. CURRENTLY, FLOWER BEAUTY IS THE ONLY RESELLER AUTHORIZED TO SELL FLOWER® BRAND PRODUCTS ON AMAZON, AND THE ONLY RESELLER FOR WHICH THE MANUFACTURER’S WARRANTY APPLIES FOR SALES ON AMAZON.
Orders cannot be changed or cancelled after they are placed.
Contiguous United States, AK and HI addresses. We do not ship to P.O. Boxes. FLOWER BEAUTY is currently unable to accept orders shipping to destinations outside of the United States. We offer FREE ground shipping for orders $30.00 and over. $6.95 ground shipping for orders under $30.00. Priority shipping will vary Please allow 7-10 business days for your order to arrive.
FLOWER BEAUTY is currently unable to accept orders shipping to destinations outside of the United States. We apologize for any inconvenience.
You may enter only one applicable promo code per order. Promo codes cannot be added to an order after it has been placed. Promotion codes only apply to items specified within the promotion & cannot be combined with any other offers. Promotion codes cannot be applied to previous placed orders.
Product Bundles are excluded from additional promotions & discounts.
Please use the e-mail signup form on the bottom of any page on the Site. You will then receive all current information about our new products and any current promotions!
Gift with purchase offers are valid while supplies last. Offer is not applicable on previous orders. Promotions cannot be combined. Not applicable on items that are not in stock at the time of purchase; pending purchases or purchases made prior to or after the conclusion of the offer. Free items are not eligible for returns or exchanges. All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped. We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of offer and to modify or cancel this promotion due to system error or unforeseen problems. We reserve the right to substitute any free item offered with an item of equal or greater value. Offer is subject to change without notice. Other restrictions may apply.